Our store will be closed Mon 26th August. Open as Usual on Tues 27th August.

Returns & Refunds

We know you’ll love your hat, shoes, and bag. But if you are unhappy, you’re welcome to return any item in an unworn condition with tags still attached within 14 days of receiving it. However, if you would like to return a hat or headpiece, we must see proof that it has been posted for return within 24 hours. This only applies to online orders.

Please complete our returns form or email us at advice@hadleighhats.co.uk to help us assist you with your return. Then, post it back to Hadleigh Hats returns, 346 London Road, Hadleigh, Essex SS7 2DD.

We recommend that you return items in a 1st class signed for post or a special next-day delivery.

Your statutory rights remain unaffected by Hadleigh Hats' return policy.

This policy is for our online customers only.

We do not sell our Dresses as an online service.